I think that empathy is important not only as a means of enhancing compassion, but I think that generally speaking when dealing with others on any level, if you’re having some difficulties, it’s extremely helpful to be able to try to put yourself in the other person’s place and see how you would react to the situation. Even if you have no common experience with the other person or have a very different lifestyle, you can try to do this through imagination. You may need to be slightly creative. This technique involves the capacity to temporarily suspend insisting on your own viewpoint but rather to look from the other person’s perspective, to imagine what would be the situation if you were in his shoes, how you would deal with this. This helps you develop an awareness and respect for another’s feelings, which is an important factor in reducing conflicts and problems with other people.
HHDL: The Art of Happiness